Gaming should be enjoyable, not stressful. At 1x2, we believe every player should know their limits and stick to them — that's the smartest way to play. We don't just offer games; we create an environment that supports responsible gaming.
Online gaming has become a popular form of entertainment for many people in Bangladesh. But like any form of entertainment, gaming has its limits. At 1x2, we believe — Responsible Gaming This isn't just a rule — it's part of a healthy lifestyle. When gaming gets out of control, it stops being entertainment and becomes a source of stress, financial problems, and family conflict.
1x2 provides a range of tools and guidelines to promote responsible gaming across our platform. We are committed to ensuring every member plays within their own means and limits. To support this, we offer features such as deposit limits, session time limits, self-exclusion, and cooling-off periods.
Responsible Gaming This means deciding in advance how much time and money you'll spend each session. Winning from betting or casino games should never be treated as guaranteed income. Every bet is a game of chance — you can win, but you can also lose. Only play with money you can afford to lose without it affecting your household or daily life.
Our research shows that players who set a budget and time limit in advance enjoy the experience far more in the long run — gaming stays a stress-free form of entertainment for them. Every feature on 1x2 is designed to support that mindset.
Keep in mind: Gaming is entertainment — not an investment. Chasing losses by placing more bets is the biggest mistake a player can make, and it is the hallmark sign of gaming addiction.
At 1x2, our commitment to responsible gaming goes beyond words — we actively build features that keep players informed and safe. If you or someone you know feels that gaming is getting out of hand, reach out to our support team today.
Awareness is the foundation of every successful and enjoyable gaming experience. Knowing when to stop is what makes playing truly fun. At 1x2, we're always here to help you build a culture of responsible gaming.
In a few simple steps, you can take a temporary or permanent break from gaming.
Start by logging into your 1x2 account. Click the profile icon at the top right and select "Account Settings".
Inside Settings, look for the "Responsible Gaming" tab. You'll find all protection tools in one place there.
You can pause your account for 24 hours, 1 week, 1 month, or 6 months. A permanent closure option is also available.
Once you select a duration and click "Confirm", the exclusion takes effect immediately. A confirmation message will be sent to your email.
If you can't find the settings or need quick help, reach out to our team via live chat — available 24 hours a day.
| Protection Tools | Duration | How it works | Status |
|---|---|---|---|
| Daily deposit limit | Daily | Set a maximum daily deposit amount | Active |
| Weekly Limit | 7 Days | Caps your total deposits over a 7-day period | Active |
| Session Time Limit | Every session | Automatic logout after a set period | Active |
| Cooling-off period | 24 Hours – 30 Days | Temporary pause, account remains active | Optional |
| Self-Exclusion | 1 Month – Permanent | Full access blocked, login not permitted | Optional |
| Reality Check | Custom interval | Reminds you how long you've been playing after a set interval | Active |
Ask yourself the questions below. If you answer "yes" to two or more, it may be time to seek help.
Do you place more bets to try to recover money you've lost?
Do you feel restless or irritable when you think about stopping?
Do you hide your gaming from family or friends?
Is gaming affecting your work, studies, or relationships?
Spending more than your budget — but still can't stop?
Have you ever gambled with borrowed money or dipped into your savings?
Answer honestly: If you answered "Yes" to 3 or more questions, contact 1x2 support immediately or activate self-exclusion. This isn't weakness — it's courage.
Available 24/7. Find the chat button at the bottom right of the platform.
[email protected] — expect a response within 24 hours.
Frequently Asked Questions On the FAQ page You will receive.
Built-in protection tools that keep you in control at all times
Set your own daily, weekly, or monthly deposit cap. Once configured, it cannot be increased before the specified period has elapsed.
Decide how long you want to play before you start. Once the time is up, you'll be logged out automatically — no opportunity to overplay.
Pause your gaming for 24 hours to 30 days to clear your head. During this period, placing bets or making deposits will not be possible.
Enable self-exclusion for a long-term break. You can block access to your account from as little as 1 month up to permanently.
Reminders will appear on screen at set intervals — showing how long you've been playing and how much you've spent.
Only individuals aged 18 and above may register an account on 1x2. KYC verification is in place to strictly prevent access by minors.
Gaming addiction, or problem gambling, is a condition where a person loses control over their gaming behaviour. It develops gradually — at first everything seems fine, but over time gaming starts to take over their life.
Responsible Gaming Drifting away from healthy gaming and falling into addiction can be triggered by loneliness, financial pressure, the dream of getting rich quick, or simply losing track of how much entertainment is too much. Many people don't even realise when they've crossed the line.
Research shows that the easy accessibility of online gaming platforms can worsen problem gambling. That's why responsible platforms like 1x2 play a vital role — we actively raise player awareness and step in to offer help at the first signs of a problem.
If you think someone in your family is spending too much time on online gaming, here are a few things to keep in mind.
Keep in mind: Opening an account on 1x2 is strictly prohibited for anyone under 18. If you have any suspicions, let us know right away.