1x2's Privacy Policy —
Your Data, Our Responsibility

1 Introduction & Scope

1x2.plus (referred to as "1x2", "we", or "the platform") is an online gaming and Sports Betting platform. We understand that many people have concerns about sharing personal information online. This Privacy Policy is here to build that trust.

This policy applies to the 1x2.plus website, mobile app, and all related services. It takes effect whenever you browse our platform, create an account, or use any of our services.

Our Privacy Policy has three core goals: transparency about your data, ensuring data security, and keeping you in control. At 1x2, privacy is not just a policy — it is a promise.

2 What Data We Collect

1x2 collects only the information that is necessary. No unnecessary or excessive data is gathered. The types of information collected and when they are collected are outlined below.

3 How Your Data Is Used

1x2 uses your information only for legitimate, clearly defined purposes. It is never sold to third parties for advertising. The primary uses are outlined below:

• Account Management: To create, verify, and maintain your profile.
• Transaction Processing: For processing deposits, withdrawals, and bonus distributions.
• Ensuring Security: To detect fraud, multiple accounts, and unlawful activity.
• Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: For important updates, transaction confirmations, and support services.
• Responsible Gaming: To provide limit-setting and self-exclusion options.
• Promotional Offers: To send you relevant offers based on your preferences (with your consent).

4 Who Your Data Is Shared With

1x2 does not sell your personal data. In certain limited cases, select information may be shared with trusted third parties, always under strict confidentiality agreements.

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely to process transactions.
• KYC Verification Provider: A licensed company for identity verification.
• Legal Authorities: To comply with court orders or assist with legal investigations — only when required.
• Security Specialists: In cases of preventing cyberattacks or fraud.
• Licensing Authority: For compliance audits in accordance with regulatory requirements.

5 Data Protection Measures

1x2 uses the best available modern technology to protect your data. Security operates across multiple layers — not just a password.

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your login.
• Regular Security Audits: Our systems are regularly audited by third-party cybersecurity specialists.
• Firewall & DDoS Protection: Industry-standard security technology is in place to protect against external threats.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

6 Cookie Policy

Cookies are small data files stored in your browser. 1x2 uses cookies to keep your experience smooth and personalized. We use three types of cookies:

• Essential Cookies: To maintain login sessions and ensure core functionality — the platform cannot operate without these.
• Analytical Cookies: To understand how users interact with the site — fully anonymized.
• Preference Cookies: To remember your language, theme, and other preferences.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site. 1x2 never shares your personal browsing behaviour with third parties through tracking cookies.

7 How Long Your Data Is Retained

1x2 does not retain your data longer than necessary. However, certain information is required by law to be kept for a specified period.

• Active Account: Data is retained for as long as the account remains active.
• Financial Transaction Records: Minimum 5 years — as required by law.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Security Data: Up to 12 months.
• Marketing Preferences: Until consent is withdrawn.

If you request account closure, we will not retain any data beyond what is legally required. Deletion requests are typically processed within 30 business days.

8 Your Rights

You have full rights over your personal data at 1x2. We respect those rights and respond as promptly as possible.

• Right to Know: If you would like to know what data we hold about you, please contact our support team.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You can request that any data beyond legal requirements be deleted.
• Right to Portability: You may request a copy of your data in a specific format.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Withdraw Consent: Option to opt out of marketing or promotional communications.

9 Protection of Minors' Data

1x2 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has registered an account, that account and all associated data will be deleted immediately.

10 Policy Update Process

We may update this Privacy Policy from time to time — due to technical changes, new regulations, or service improvements. Registered members will be notified of any significant changes via email or platform notification in advance.

• Notice of Changes: For major changes, you will be notified at least 14 days in advance.
• Consent: Continued use of our services after any changes will be considered acceptance of the updated policy.
• Last Updated: The date of the most recent update will always be displayed at the top of this page.

Visit this page regularly to stay up to date with our latest policy.

11 Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our data protection team is ready to respond to your message promptly.

• Live Chat: Click the live chat button at the bottom right of the platform — available 24/7.
• Email: [email protected] — you can typically expect a response within 24 hours.
• FAQ: Answers to common questions can be found in our FAQ page available.